Dell(TM) OpenManage(TM) Array Manager 3.1.x, 3.2.x, 3.3.x SNMP patch

This readme file contains information on  the background and installation of
the 3.1.x, 3.2.x, 3.3.x SNMP patch.

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Contents
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I.   Background Information
II.  Patch Overview
III. Installing the Patch
IV.  Manually Applying the Fix

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I. Background Information
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On Array Manager versions 3.1, 3.1.1, 3.1.2, 3.1.3, 3.2.0, 3.2.1,3.3.0 and 3.3.1,
the SNMP service may crash when Array Manager is loaded on the system and the SNMP
service is running. Traps may not go out if the Operating System Application Event
Log is full and set to overwrite events. On version 3.3.0 and 3.3.1, the CPU may get
overloaded when the Operating System Application Event Log is cleared. The root
cause of the problem is the Array Manager SNMP extension agent, SNMPExt.dll.

The Array Manager patch is only required for the WINDOWS 2000 and WINDOWS NT
operating systems.


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II. Patch Overview
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By applying the patch, the following files will be replaced:

  SNMPExt.dll [Array Manager Installation folder]
  arymgr.mib  [MIB subfolder]

The original files will be saved with .ori extensions. The changes do not take effect
until the SNMP service is restarted.

The patch contains the following files:
  SNMPExt.dll   - The updated Array Manager SNMP extension agent
  arymgr.mib    - MIB required for updated extension agent
  snmppatch.exe - Program that installs the patch
  readme.txt    - This file


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III. Installing the Patch
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Perform the following steps to apply the patch:

1) Download snmpfix.exe from the suppport web site.

2) Double - Click on snmpfix.exe and specify a location to extract the files. By default, the 
   patch will be automatically applied after extraction. If you do not want the patch to be 
   automatically applied, uncheck the following option:

   When done unzipping open: ./snmppatch.exe

3) If the option in (2) was checked, the SNMP patch has been applied and the update is complete.
   If not, snmpatch.exe can be run from the command line to apply the patch.

   There are three options available:

   (a) SNMPPATCH [no options]  copies the new files, makes a back up of the originals and,
              		       interactively asks the user if they want to restart the SNMP service.

   (b) SNMPPATCH /C            Only copies the new files and makes a backup of the originals

   (c) SNMPPATCH /S            Silent operation. Copies the new files, makes a backup of the originals
                               and restarts the SNMP service without any user interaction.

   Note:  The changes do not take effect unless the SNMP service is restarted. 


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IV. Manually Applying the Fix
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Perform the following steps to apply the fix manually:

1) Download snmpfix.exe from the suppport web site.

2) Double - Click on snmpfix.exe and specify a location to extract the files. Uncheck the following option:
   
   When done unzipping open: ./snmppatch.exe

3) Open a Command Prompt Window and navigate to the location specified in option (2) above.

4) Run the program with the following option:
   
   SNMPPATCH /C

5) Restart the SNMP service using the following commands:

    net stop SNMP

    net start SNMP

   The SNMP patch has now been applied and the update is complete.
   

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Information in this document is subject to change without notice.
(c) 2002 Dell Computer Corporation. All rights reserved. 

Reproduction in any manner whatsoever without the written 
permission of Dell is strictly forbidden.

Trademarks used in this text: Dell, Dell OpenManage, the DELL 
logo, are trademarks of Dell; Other trademarks and trade names may 
be used in this document to refer to either the entities claiming 
the marks and names or their products. Dell Computer Corporation 
disclaims any proprietary interest in trademarks and trade names
other than it's own. 

July, 2002